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Our nice wronged Indian customer

2019-01-24

Based on more than 14 years export experience till now , knew and met many different customers who from all over the world , most of oversea sales prefer paying more attentions to the custom who from United States ,Europe etc , however , India was not included , because in their opinions , the purchasing price of Indian order were too low to accept ,even though the qty of orders were big ,for example, one container per month or two containers per season , so many inquiries or online contacts from India were not being treated importantly .

Honestly , that`s unfair for Indian customers , every customer no matter which country comes from, they are same and equal , they just want to find the most cost-efficient offer to get the order from their customers , not to earn highest profits.

As far as we concerned, the international business become more and more difficult than before , we have to face and accept the cost of raw material and salary of employees keep raising every year ,but the target price of our long time business customers were still kept same as before, the same to Indian customer , the cost of import fee keep raising every year , so they don`t have enough profits to run the business between suppliers and their direct customers , that`s why they need to find the most cost-efficient price to operate all , that`s normal and reasonable .

Yes , we always know and understand the Indian market and customer ,have been cooperating with them like other customers, so several Indian nice customers were built up long term business relationship with us ,actually they are all very hard-workding like Chinese people , normally What`s App and email response were replied quickly , moreover , they pay more attention to the quality of products , even arrange the third party professional QC company to test the cargo for the first order , to make sure everything is ok then begin long term cooperation .

All in all , pls be treated equally to the Indian customers , they are same as others ,even better . Don`t miss every potential business and customer

Indian customer

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